Discussion:
Error Code 10 (Device manager) NI-CAN driver 2.5.2
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Spleen
2008-05-14 15:40:11 UTC
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Hi,
I am using the PCMCIA-CAN/2 series 2 card to communicate with an Aerovironment ABC150 charger and get the Error Code 10 in the device manager when I tried to install the driver. 
 
Windows XP
Dell Latitude D520
Driver version 2.5.2
 
Previously the system had worked fine until we installed a USB 3G GSM modem. The Max software no longer recognised the CAN card. Since, I have installed the 2.5.2 version of the software and reinstalled XP on the machine. I have checked for IRQ conflicts and eventually removed the USB GSM software and hardware. After reinstalling XP, I tried to install the driver without installing the USB modem. I have downloaded the patch as for 2.3 versions and before.
 
When installing the driver from the 'Found new hardware wizard' I was not able to point at the system32/drivers location for the nicanpkw.sys file as it reported that there was no compatible software, nor by looking at any of the other locations. Instead I had to manually select it form the list of available drivers.
 
It is possible the Dell has been damaged as the original PCMCIA GSM card stopped working after the machine was knocked. I have tried other PCMCIA GSM cards and they work fine. I have also tried to use the PCMCIA-CAN2 (s2) card in another machine and that works also.
 
Thanks in advance,
Cam
 
nicanErr.txt
 
[OSINFO_SECTION]OS=Microsoft Windows XP Workstation  Service_Pack=Service Pack 1 (Build 2600)
[DRIVER_VERSION_SECTION]NICAN.DLL_VERSION=2.5.0f6NICANFRM.DLL_VERSION=2.5.0f6DRIVERS\NICANPK.DLL_VERSION=2.5.1f0NICANPU.DLL_VERSION=2.5.0f6NICANTSK.DLL_VERSION=2.5.0f6NICANCFQ.DLL_VERSION=2.5.0f0NCVI.DLL_VERSION=2.5.1.12289NICAN_S1.NFW_VERSION=2050100NICAN_S2.NFW_VERSION=2050100
[CURRENT_SECTION]Section_Index=0
[INDEX_0]Local_Time= Err_Status= Function=
 
DirkW
2008-05-15 13:10:08 UTC
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Hi,
I have seen such wiered things when i had the legacy USB support enabled on a DELL notebook. Try to find this property in your BIOS and disable it and besides check wether or not your BIOS has a configuration property for PCMCIA/cardbus and try to enable pcmcia support (16 bit). Thats because the CAN board needs his own IRQ and cannot share interrupts like other cardbus compatible devices can.
Let us know if that helps.
DirkW
Spleen
2008-05-15 21:40:07 UTC
Permalink
thanks for yr responce. I disabled the external USB support and found no entry in the BIOS to enable 16 bit PCMCIA (or any PCMCIA). Do you think I should purchase a USB to PCMCIA converter to exclude the possibility of a damaged PCMCIA slot? I am quite happy to clean all IRQ's and dedicate this machine to the NI card if you have any thoughts on how to approach it that way.. regards, cam
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